Mozax understand that customers are very interested in how the personal information you have trusted us to be secure and used. Mozax respect that trust and commit that this information will be put in maximum effort by us to keep it secure. Mozax guarantees to use customer information in a reasonable and deliberate way to continuously improve service quality and give customers an enjoyable experience when shopping at our website.
- Collect customer information
To use the services of Mozax, Customers must register for an account and provide some information such as: email, full name, phone number, date of birth and address and some other information. This part of the registration process is intended to help us determine the correct billing and delivery for the recipient. You can choose not to provide us with certain information, but then you will not be able to enjoy some of the benefits that our features provide.
We also store any information you enter on the website or send it to Mozax. Such information will be used for the purpose of responding to customer requests, giving suitable suggestions for each customer when shopping at Mozax, improving the quality of goods, services and communication. with you when needed.
In addition, transaction information including: purchase history, transaction value, shipping and payment methods are also stored by Mozax to solve problems that may arise later.
- Use of information
The purpose of collecting information is to build Mozax into an e-commerce website that brings the most benefits to customers. Therefore, using information will serve the following activities:
Send newsletter to introduce new products and promotions of Mozax
Provide a number of utilities, customer support services
Improve customer service quality of Mozax
Solve problems, disputes arising in relation to the use of the website
Preventing activities that violate Vietnamese laws
- Share information
Mozax knows that customer information is a very important part of the business and they will not be sold or exchanged to any other third party. We will not share customer information except in the following specific cases:
To protect Mozax and other third parties: We only give out account information and other personal information when we believe that the inclusion of such information is in accordance with the law, protecting rights. , property of service users, of Moza and other third parties.
Under a legal request from a government agency or when we believe it is necessary and appropriate to comply with the legal request.
In the remaining cases, we will specifically notify you when it is necessary to disclose information to a third party and this information is only provided with the consent of the response from you. Customer. For example: promotions with cooperation and sponsorship with Mozax.vn’s partners; Provide necessary forwarding information to the carrier
Secure customer information
Mozax uses Secure Sockets Layer (SSL) software to protect customer information during data transfer by encrypting the information you enter.
It is important for customers to protect yourself against access to password information when you share a computer with more than one person. Then, you must be sure to log out of your account after using our service.
Phone: 08.8880.9688 – EmaiL: firstname.lastname@example.org